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Analysts play crucial role in services of game-winning brokers

What is behind the success of a broker nowadays when the competition is ever demanding and new technologies are redefining everything, including client services in financial and capital markets?

Analysts play crucial role in services of game-winning brokers

Gulf Brokers have been awarded 2nd prize in the worldwide voting contest by industry magazine Forex-Mag.com in the category for The Best Customer Service. Untraditionally, we have interviewed the Chief Analyst of the company Syam KP to comment on the trends in clients’ services as understanding the markets from the analytical point of view becomes more and more connected with services provided to customers.

  • In the business world where almost everything is digital to some extent, including online trading and investing, what is the value of customer services? What makes the company outstanding in terms of customer services?

First of all, I want to appreciate our customer service team and IT specialists for their tremendous hard work behind our recent achievement.

As we know customers are the backbone of any business and if your customers are happy — your company will prosper. Over the years, Gulf Brokers has consistently focused on the quality of customer service. We provide fast execution with deep liquidity, competitive spreads and our expert customer service representatives can assist customers in many different languages, 24 hours a day, 5 days a week.

  • As an analyst, are you, in a way, a part of the customer service of Gulf Brokers?

Yes, of course, I am. Our customer base comprises both professional and amateur traders. So, I always try to generate exclusive analytical materials, which help all types of traders to make smart trading decisions. Part of our effort is to help our clients learn about recent trends and, thus, about new risks as well. Within the wide portfolio of materials and activities for our clients, that we continually produce, we are planning to upload more educational videos on our YouTube channel https://www.youtube.com/channel/UCw9Us8K72sWNRt0PIPIOrBQ

  • You meet a lot of retail traders. Do you think they understand the complexity and mechanism of markets? Are they prepared enough to act like professionals?

We offer our traders various educational tools. They should guide them to focus more on their own trading strategy and risk management to act rationally and with caution in the whole process of trading decisions.

  • What advice would you give a new trader so that he can hold on permanently?

It takes go through a whole trading academy to sustain success in the market, which is, from the definition, very volatile. Among many advice to traders I would pick up this one: try to improve yourself permanently in your knowledge, learn from having a loss and keep discipline with your trading strategy and risk management and the market will reward you for your diligent efforts.

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Kuaishou – Tagging onto the Tail of TikTok

Kuaishou – Tagging onto the Tail of TikTok

Have you heard about Kuaishou, the flourishing Chinese social platform? With over 320 million daily active users, Kuaishou’s social media app, which centers around the growing trend of short-form videos, has established itself as China’s second-largest short video platform. In first place is none other than Douyin, the Chinese version of TikTok.

Snapchat: The Rise & Fall of the Social Media Phenomenon

Snapchat: The Rise & Fall of the Social Media Phenomenon

There once was a social media platform named Picaboo, founded by three Stanford University students in a dorm room back in 2011. Evan Spiegel, Reggie Brown and Bobby Murphy created a realm where users could publish photos & videos that vanished after a few seconds. This social media phenomenon is now known as Snapchat, a $23.43 billion-worth company which revolutionized social media and the way we use it.

Tencent: Dominating China’s Digital World

Tencent: Dominating China’s Digital World

When exploring the social media spectrum for the first time, you are likely to register on Facebook, joining the 2.9 billion monthly active users of world’s most popular social media platform. Following The Big F in global recognition is video giant YouTube, messaging behemoth WhatsApp and trend-setting Instagram. It’s American social media platforms which dominate the globe, but tagging on to their tails are those of the Chinese.

Meta: Will the Future-oriented Tech Leader Bounce Back?

Meta: Will the Future-oriented Tech Leader Bounce Back?

There once was a website for Harvard University students named Facemash, where users can decide which person is the more attractive out of two based on their pictures. This website expanded to other universities, and defying all the odds, added features over the years including the ability to share content, comment, play games and much more.